not getting shipping method by the filled address

  • Resolved guidomgs

    (@guidomgs)


    4 years, 3 months ago

    Hi,

    We are getting an issue here, we created several rules up to zip codes and order weight.

    If on the cart is filled the zip code it will get the correct method:

    flameshot_screenshot

    But if that is not filled at that moment, and only filled on the check out page, will not auto select the shipping method on ‘your order’ section:
    Filled form: https://i.imgur.com/c0GsjAF.png
    Your order page: https://i.imgur.com/Mt0pheA.png
    this last image says ‘input your address to see shipping options’

    But when the order is actually placed it gets the proper shipping method, is only not showed on ‘your order’ page before selecting the payment method.

    any clue why that is happening?

    The page I need help with: [log in to see the link]

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