(EDIT: had issues, were resolved)

  • Edit: As of 14-10 i have recieved support from a level-2 technician (Nicolas) which fixed our mailchimp addon issue
    I should probably have requested for escalation myself, but them approaching me (probably because of this very review) was much appreciated.
    We no longer have a critical error 500, and i’ll be continuing with NF and our project happily

    I still think that the logic/conditional plugin should be updated to support the seperate billing/shipping adress of woocommerce, or if it already does that this should be better documented.


    Original review: ??? (leaving here for context)
    Title: “Not great plugin, Worse support”

    NinjaForms, while it filled the gap i needed for user registration, is not what i expected it to be.
    Some of the things i would associate with basic settings like.. you know allowing people to have seperate billing and shipping adresses, you’d have to muck around with the coding since you cant say “use field 1 unless field 2, then use field 2′”

    Besides that, Their MailChimp addon uses deprecated code. This isn’t “the worst evil” but some plugins like our pagebuilder, BreakDance, Really do not like any deprecation and will escalate it to an error 500 critical failure.
    I mailed their support about it just to be told that deprecations arent critical and that i should use the troubleshoot plugin… I know exactly what the issue is. I literally said so in my mail.

    And then they have the gaul to ask for a 5 star rating and send a link which only shows 5 star reviews.
    (hey uh next time just send the link and hide the ?filter=5 that way it wont be blatantly obvious. just saying.) Wow. And yeah, they can’t read sarcasm either.

Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.