Not have video, but the voice ok

  • Resolved viriki

    (@viriki)


    6 years, 5 months ago

    Hello!
    I have one big problem.
    My page not play the video, if i start the plugin, but the video voice ok. What’s the problem? Can you help me? Thank you. ??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author richteam

    (@richteam)

    Dear viriki.

    Thank You for posting your question. Our team checked the problem and we have changed the part of code for that type. I think in new version, which will be ready soon, that problem will solved. Please wait for new version.

    Thank You.

    Thread Starter viriki

    (@viriki)

    Hello,
    I updated plugin, but don’t working. After update no sound and not load in the video.
    My wordpress version: 4.9.7.

    Please help me. Thank you.

    • This reply was modified 6 years, 4 months ago by viriki.
    Plugin Author richteam

    (@richteam)

    Dear viriki.

    Thank You for contacting with us again. I can’t find our plugin on your page, can You help me? Can You show me where is our video slider?

    Thank You.

    Thread Starter viriki

    (@viriki)

    Hello,
    The plugin was deleted for a while because I did not get it resolved.
    I’ve reinstalled it now, so I can fix it, but it does not work. Can you help me? My problem is still charging, but the video never appears.The video should see the full screen on the header.
    Thank you the help.

Viewing 4 replies - 1 through 4 (of 4 total)
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