@zombiept2 I think that’s the main issue. Real world clients won’t be able to use this. I am guessing all the positive feedback they have had so far will have been from developers or at least tech-savvy people. Clients are ‘generally’ not tech-savvy, A Microsoft Word interface is as far as they can (and want to) go.
I think all the positive feedback they have had has blinded them in this respect. I am not a plugin developer but it must be very, very difficult to create a plugin and get an overall view that it isn’t that good and is not easy to use. It is much easier to take the positive reviews and claim that everyone loves it. That’s not a dig at the developers, it’s just something to note and hopefully will help you to open your eyes and see.