Not Importing

  • Resolved mase2005

    (@mase2005)


    7 years ago

    Very nice looking plugin, but I cannot get the “import” to work. I just get a blank page. And when I receive new form submissions, it’s not showing up in UpiCRM…

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Upi

    (@upi)

    hi,
    we’ll need more information – which forms plugin are you using?
    have you tried importing new leads using the template provided with the plugin ?
    Thanks
    Uri

    I’m having the same problem.

    I’ve imported from Ninja Forms, as well as importing from basic .CSV files, and although it shows the entries are there, the fields are all blank.

    When I export the entries as a new .csv and read them, the fields are filled with gibberish about what kind of browser I’m using (Chrome), rather than ANY of the actual customer data. I believe I’ve mapped the fields correctly, but regardless of the scenario, the plugin simply won’t show me usable customer data.

    Is there any way we can have a simple new customer input screen so we can just put them in one at a time if we want, rather than having to either upload or use another plugin?

    Plugin Author Upi

    (@upi)

    hi,
    we’re checking the Ninja forms issue, I hope to have an update soon.

    Plugin Author Upi

    (@upi)

    hey… new version released already, marking as solved.

    I am on the latest version and I’m still having issues with this

    • This reply was modified 5 years, 12 months ago by djangelic.
    Plugin Author Upi

    (@upi)

    HI
    are you using the excel template file from Upi plugin ?
    can you share a creen capture of the fields mapping ?

    I have tried both the excel template and the ninja forms import and both of them produce the same issue. Here is the screenshot of the field mapping: https://imgur.com/89gnHbu

Viewing 7 replies - 1 through 7 (of 7 total)
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