Don’t trust them!

  • I hit the max number of free pages and so paid for upgrade and uploaded and activated upgrade. It sent me in a circle where it said I only have the base version so I don’t need an API key, it wouldn’t recognize the API key and told me to click to their website to upgrade. But that didn’t do anything. I circled between my website a few times and their website locked me out. There was no way to click through to support without logging in. When I finally reached support they told me they could go into my site to try to fix it or just give me a refund if I prefer. They seemed too quick to want access to my site and too fly by night for me to trust them with access so I chose refund. At which point they said i didn’t meet the requirements for a refund and refused to give one. I feel scammed frankly. Whether they are inept, dishonest or both I would not recommend dealing with them or using their glitchy app.

    • This topic was modified 1 year, 2 months ago by FamiliesGo.
    • This topic was modified 1 year, 2 months ago by FamiliesGo.
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  • Plugin Author WP Spell Check

    (@wpspellcheck)

    Hi @familiesgo, sorry for the issues you are experiencing.

    For the pro version to work properly, you must have both the base version and the Pro version of the plugin installed and activated.

    if the issue persist, please email us at support at wpspellcheck.com and we’d be more than happy to look into the issue and try to fix it.

    Thanks

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