Not logging all emails?

  • Resolved markussss

    (@markussss)


    2 years, 1 month ago

    Hi there,

    I found your plugin and like what I see – it’s a very good alternative to what I used till now, and comes with an email log that looks amazing, including search.

    However, email log is something I must 100% be able to rely on.

    I only run some tests but noticed that definitely a lot of emails were not logged.

    I don’t have details at the moment, as I didn’t go down into troubleshooting.

    Are you aware that there are some issues with email logging?

    If yes, then you probably look already into it. If no, I might try to provide some further information.

    best regards
    Markus

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @markussss ,

    Thanks for coming today!

    I will check this with the dev unit and let you know soon, but then, providing us with more information would be helpful, please.

    Kind regards,
    Bruce

    Thread Starter markussss

    (@markussss)

    Thanks – yes please ask if they heard of this already, I’ll watch it the next days and get back when I have something more detailed

    Plugin Support Bruce

    (@ninjateamwp)

    Hi there,

    First, you have to make sure that sending that mail must go through YaySMTP. Secondly, there are some SMTPs that only return TRUE ( if the email is sent successfully ) or False ( if the email sent failed ), so we can’t get logging detail information. Please, provide us with more information.

    Kind regards,
    Bruce

    Thread Starter markussss

    (@markussss)

    Alright Bruce, I’ll watch it, but as I am just setting up everythingt it’ll take some time so I just snooze the email for a week and will get back when I know more. There was definitely a huge difference in logged emails shown with your plugin and another email log plugin but I didn’t try yet to find a pattern, nor did I check yet if it is still happening or it was connected to some of my steps in the set up process (send via smtp, sendinblue api, etc.)

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Not logging all emails?’ is closed to new replies.