Not logging emails sent from Event Tickets

  • Resolved dariuspierce

    (@dariuspierce)


    5 months, 1 week ago

    Hi!

    The plugin seems to be working for all other emails, but we emails sent from the Event Tickets plugin are not being logged. Which – unfortunately – was the main reason we installed the logging plugin. Does anyone know where I might trying figuring out why those are not being logged?

    Thank you!
    Darius

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  • Plugin Support Victoria Sakal

    (@sakalvictoria)

    Hi, @dariuspierce!

    Thanks for getting in touch!

    Most likely, the Event Tickets plugin uses their sending method, and not the wp_mail() function.

    And WP Mail Logging plugin logs only emails that were sent via the wp_mail() function.

    Please, reach out to the Event Tickets plugin support team to check this for you. They’d hopefully be able to help!

    Kind regards.

Viewing 1 replies (of 1 total)
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