Hello @arkhilena,
Thank you for reaching out.
I understand that you’re experiencing a problem where the add-on does not open when an item is added to the cart. I apologize for any inconvenience this may have caused.
To better assist you and provide you with the appropriate advice to resolve this issue, I kindly request that you reach out to our support team directly at funnelkit.com/support. Our support team actively monitors and responds to queries there, and they will be able to provide you with the necessary assistance to resolve the problem.
Thank you for your understanding, and please don’t hesitate to reach out if you have any further questions or concerns.
Thanks!