not picking up original size …

  • Resolved 977KG

    (@gkhatri)


    8 years, 5 months ago

    Hi there,
    I am using this plugins one of my sites that I built.
    I was able to use this plugins and replaced normal text with image.
    Now the problem is I want to use different image/replace image with new version.

    No matter what, the size keeps on dropping to 36×36. any suggestion?
    How can i force the image to use original size ie. 225x180px

    Even though I choose original size/any other size and save. After that it goes back to 36×36 option

    Regards
    G.

    https://www.ads-software.com/plugins/menu-image/

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi, maybe you use some caching plugins? If you added new image size (or if your images was uploaded before the plugin install) you need to regenerate images with Regenerate Thumbnails plugin, to show images original size you need to add this images size with 999px with and height, and after that you can select it for menu images.

    Thread Starter 977KG

    (@gkhatri)

    Hiya,
    Thanks for the quickest support.
    So far I know I don’t have any caching plugins installed.
    but Regenerate Thumbnails plugins was active, when I uploaded the plugins.
    Do you mean to regenerate images and give a try?

    of course, after adding new image style you should regenerate thumbnail, because wordpress create thumbnails only on image uploading

    Thread Starter 977KG

    (@gkhatri)

    I did try that but It didn’t do the job.
    The option on image size selection goes back to 36×36, eventhough I choose different size.

    Ok, it’s not saving, now I see. What other plugin/themes you used? And wp version. You can send me a list on email, if you think that’s a confidential information.

    Thread Starter 977KG

    (@gkhatri)

    Ok. Please advise you email address.

    sanya.davyskiba[at]gmail.com

    Thread Starter 977KG

    (@gkhatri)

    Hi there, did you receive my email?

    Oh, sorry, I’ve received your email, and certainly I’ll check with all plugins and fix the bug if find any.

Viewing 9 replies - 1 through 9 (of 9 total)
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