not playing in Chrome

  • Resolved wiredpinecone

    (@wiredpinecone)


    2 years, 3 months ago

    The play button on the embedded podcast episode for apple is not playing on Google Chrome. It does work on other browsers.

    I have:
    a) verified that the url is https rather than http
    b) tried temporarily disabling the site caching (html, javascript, etc.)
    c) refreshed the cache
    d) gotten the most updated version of this plugin

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Veda

    (@vedathemes)

    Hi there,

    Thanks for trying podcast player on your website.

    I checked the mentioned page. The embedded player shown on the page is NOT created by our plugin (It is apple’s default player, which must have been added using custom embed code). In fact, our podcast player is not at all visible on the page.

    I can see that podcast player is added but it is not appearing anywhere on the page. Can you please inform how have you tried to add the podcast player on this page?

    Inform me for any more help or explanation on the above. I will try my best to help resolve this.

    Thanks,

    • This reply was modified 2 years, 3 months ago by Veda.
    Plugin Author Veda

    (@vedathemes)

    Hi there,

    I hope the issue has been resolved. Therefore, I am closing this ticket. However, feel free to comment on this ticket or raise a new ticket if you need any help with the plugin.

    Thanks,

    Thread Starter wiredpinecone

    (@wiredpinecone)

    Thank you.
    I ultimately found that the Classic Editor was automatically putting <p> </p> tags around the iframe code.
    Converting the page to blocks and creating a new HTML block with the most current embed code grabbed from the itunes podcast page fixed it.

Viewing 3 replies - 1 through 3 (of 3 total)
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