Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please go to toolbox -> import/export -> reset to default setting, see how it acts under default.

    Thread Starter bartosz.kozak

    (@bartoszkozak)

    Under default working.

    Plugin Support qtwrk

    (@qtwrk)

    that means one of the options you enabled caused issue, now please try narrow down which option that is , then we will see what to do next.

    Thread Starter bartosz.kozak

    (@bartoszkozak)

    Found it. It is the “guest mode” from general settings..

    When it is switched on, i have a great Google Page Speed test results but i cannot upload attachments in reviews.
    As soon as it is off – worse google page speed test settings but can upload attachments.

    Plugin Support qtwrk

    (@qtwrk)

    now that makes no sense

    please reset it to default , and only enable guest mode and try again.

    Thread Starter bartosz.kozak

    (@bartoszkozak)

    and then it works.

    So:

    • My settings + guest mode = not working
    • My settings + no guest mode = working
    • Default settings + guest mode = working
    • Default settings + no guest mode = working
    Plugin Support qtwrk

    (@qtwrk)

    Default settings + guest mode = working

    please try enable back your options one by one , and see which one that breaks it

    Thread Starter bartosz.kozak

    (@bartoszkozak)

    Hello again,

    So after some tests by the plugin maker we came to the conclusion that the TTL value (Default for Public Cache TTL) that is set currently to 604800 sec (1 week) is causing the issue. Decreasing to <24 hours is resolving the problem.

    Can i decrease the TTL only for that plugin?

    Plugin Support qtwrk

    (@qtwrk)

    unfortunately no , cache and TTL is per page basis

Viewing 9 replies - 1 through 9 (of 9 total)
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