• Resolved jolienvdv

    (@jolienvdv)


    Hi all,

    I have a persistent problem with product variations. They do not seem to work!
    While creating a new variable product, I entered my attribute ‘Size’ and added “50 | 52 | 54 | 56”. Then, I created variations for all of these and saved.
    After publishing, no variations were shown on the product page, they were only shown in the product information. I did not have any drop-down to select a size.

    After reading through some options, I disabled all plugins except for Woo Commerce and my theme. Then, I created the attributes on general level and I could select ‘Size’ from the drop-down (in attributes) when creating a new product. although, ‘Size’ was an option in the attributes drop-down, the values I had entered before are not shown automatically. So, I manually add the sizes. This time by clicking on ‘Add new item’ instead of using the “|” as separator. They now appear in separate boxes. I choose ‘Select All”, but nothing changes, and I save the attribute.
    Then, I go to variations and want to create variations for all sizes as before. But now, when clicking on ‘Create variations for all attributes”, 0 variations are added.

    Can someone please help me!
    Thank you ??

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jolienvdv

    (@jolienvdv)

    I have the Uncode theme version 1.9.1
    My WP version is 4.9.8

    Moderator Hari Shanker R

    (@harishanker)

    Hi @jolienvdv

    >While creating a new variable product, I entered my attribute ‘Size’ and added “50 | 52 | 54 | 56”. Then, I created variations for all of these and saved.
    After publishing, no variations were shown on the product page, they were only shown in the product information. I did not have any drop-down to select a size.
    After reading through some options, I disabled all plugins except for Woo Commerce and my theme. Then, I created the attributes on general level and I could select ‘Size’ from the drop-down (in attributes) when creating a new product. although, ‘Size’ was an option in the attributes drop-down, the values I had entered before are not shown automatically. So, I manually add the sizes. This time by clicking on ‘Add new item’ instead of using the “|” as separator. They now appear in separate boxes. I choose ‘Select All”, but nothing changes, and I save the attribute.
    Then, I go to variations and want to create variations for all sizes as before. But now, when clicking on ‘Create variations for all attributes”, 0 variations are added.

    I tried replicating these steps exactly as you said – I was able to create and publish variations the way you described. If you want to test this out, can you try creating these variations in a test site with just the WooCommerce plugin installed in a WordPress test environment? I am fairly certain that this should have worked without problems.

    I would also recommend you to test this out with the default Storefront theme activated in your site (instead of the Uncode theme), to see if the variations are displayed in the front end.

    Please let us know how that went. We hope this fixes the problem.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @jolienvdv

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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