Not possible to disconnect

  • Resolved Jose

    (@giuse)


    2 years, 6 months ago

    Hello, first of all, kudos to this amazing plugin. I love it.

    But it looks like it’s not possible to disconnect the Stripe account.
    I even tried to delete the plugin and install it again, but it keeps the last connected account.

    This is a problem when you clone a website to have a starting boilerplate to build a new but similar website, and you want to ask the client to connect their Stripe account by clicking on the button.
    They should not see anything about the previous. account, but they can see the Account ID. And it’s also not nice that they see a previous account was connected.

    If you don’t want to add a button to disconnect the account I understand it, but it’s not right in my opinion that if you delete the plugin it leaves traces.

    In my case, I’ve solved it by deleting the option”woocommerce_stripe_api_settings” from the database. This thread is just for your information.
    In my opinion you should clean the options “woocommerce_stripe_account_settings”, “woocommerce_stripe_api_settings”, and “woocommerce_stripe_cc_settings” when the user deletes your plugin. And all other traces if any.

    Have a great day!

    Jose

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @giuse,

    Thanks for the feedback. We’ll take a look at adding a disconnect button on the API Settings page. We aren’t comfortable deleting database options because it’s common for admins to disable/enable plugins for troubleshooting etc.

    Admins could get frustrated having to constantly re-connect the plugin every time they deactivated it.

    Kind Regards,

    Thread Starter Jose

    (@giuse)

    Hi @mrclayton

    thank you very much for your fast answer. The button would be great!

    In any case, I don’t mean you have to delete the options on deactivating, I mean on deletion. If you deactivate the plugin it should not do anything, but if you deactivate it and then delete it, in my opinion, it should delete the options, or ask the user what to do.
    I know, some users will be irritated if they lose the options, but there are also users who are irritated if they delete a plugin and still see the options in the database. In one way or in another someone would be irritated ??

    Maybe the best solution that would be accepted by everyone would be to ask the user. But of course, it would be more work for you.

    This is just feedback. For me, it’s not a problem at all. Usually, I don’t delete your plugin, and if for any reason I have to delete it, I know which options I have to delete.

    Best regards

    Jose

Viewing 2 replies - 1 through 2 (of 2 total)
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