not possible to log in to my account

  • Resolved wpsupacc

    (@wpsupacc)


    9 months ago

    Best, it is currently not possible to log in to an account to access the pro data or pro support. It is not possible to receive a 2FA code by email, and it is also not possible to reset a password. emails are not delivered.

Viewing 1 replies (of 1 total)
  • Plugin Support Milos

    (@miloss84)

    Hi there

    If you have our Pro license, you can contact our customer support following this procedure – https://elementor.com/help/how-to-submit-a-support-ticket/.

    Also, if your email is not delivered you will need to contact your host provider, they will help you with this issue.

    Looking forward to hearing you.

    Kind regards,

Viewing 1 replies (of 1 total)
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