Not producing export data

  • I’ve successfully installed and used the plugin as stated here: https://optireto.com/how-to-export-all-gravity-form-entries

    However,
    A. when pressing Update Settings prior to doing a manual export, the newly created export, it does not save the form/field options nor the start date consistently. I used the Export Settings button to reveal the code where I discovered the one of the form/field selections I marked was missing.
    B. when after pressing the Update Settings, and then pressing the Export Entries Now button, I was given the option to download or open the Excel file. However, the file was empty. I double checked to ensure data was available in that range plus I had copy/pasted field names for the header and numbered the corresponding fields correctly. No data.
    C. I now see that I am running WP 5+ version.

    Is there a compatibility issue that is the cause of the above? When will an update be available? Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello

    Any updates on this? Its not working for me too

    @welswebmaster Have you got a solution? I need to export multiple form entries together based on the filters

    Thank you

    Thread Starter welswebmaster

    (@welswebmaster)

    No better solution. @linosk I had to export each form – and we have a lot of them. I did however use PHPmyAdmin for another export solution and was pleased. You might try that.

    Plugin Contributor theverylastperson

    (@theverylastperson)

    We want to apologize for the delayed reply. We believe this issue has been resolved as we’re unable to recreate the problem. This might just be a difference in steps we’re taking or could be related to one of the forms, so if you’re still having an issue let us know and we’ll investigate further.

    Thanks!
    -OM

Viewing 3 replies - 1 through 3 (of 3 total)
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