Not receiving chat messages or offline emails

  • Resolved conceptoriginal

    (@conceptoriginal)


    7 years, 11 months ago

    Hi guys,

    Im trying to get this plugin working for a friend and we have it online on the wp-chat site plus we also have it receiving messages from anyone that goes onto the site. But when you reply from the admin panel is does not send. Also above the plugin settings we have this error :

    Error connecting to server secure.wp-chat.com.

    Any ideas?

    Thanks,
    Dean

Viewing 1 replies (of 1 total)

  • Hello Dean,

    Do you use any security plugin on your WordPress? Please, check it, because it may block requests. If yes, turn it off and try to use the plugin.

    Also, please, clarify if your hosting provider allows POST-requests from website secure.wp-chat.com

    Online Chat Support Team

Viewing 1 replies (of 1 total)
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