Not receiving confirmation emails but receive other emails.

  • rr2017

    (@rr2017)


    5 years ago

    Hello,

    I am not receiving confirmation emails from our site. This only happens when somebody tries to reset their passwords or when we add a user and try to send them the verification link for them to access their account.

    We get other emails from plugins, like ultimate member and contact form 7. It’s just WordPress specific emails we aren’t getting. Please help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator t-p

    (@t-p)

    Your hosting provider may have disable the mail() function.

    Also, ask your hosting provider what’s going on (e.g., if any of their SMTP filtering rules have changed recently; If for some reason your notification emails have been simply queued. etc.)

    Also ask them if you need to setup SMTP. If you do, then you can use a plugin for it, for example: https://www.ads-software.com/plugins/postman-smtp/

Viewing 1 replies (of 1 total)
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