Not receiving contact form messages

  • Hi,
    Our contact form doesn’t receive messages from our customers. I’ve done a test email today and I didn’t receive it. In the past, we would get test emails but they would contain an Outlook error message. We are using a gmail email for the contact form.

    May you see what the problem is? We haven’t been able to get this form to work for a while now.

    I recorded a video of my screen:

    https://monosnap.com/file/tXPsg1fChVp6BApH6PaNxY85kRDtku

    I can provide more video recordings if needed.

    • This topic was modified 5 years, 3 months ago by duricsmtcs.

    The page I need help with: [log in to see the link]

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  • See If You Have Email Problems – most people that work carefully through this list of email sending issues are able to solve their particular problems.

    I tested your form – it looks like your CF7 emails are being rejected as spam somewhere in the email system.

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