Not Receiving Double-Optin Email

  • When I enable this plugin, and have this setting check-marked: “Controls whether a double opt-in confirmation message is sent, defaults to true.” I do not receive any email to confirm the subscription, and thus, the email shows as “unsubscribed” in my MailPoet subscribers list… because of this, the user will not get any MailPoet emails, since I am using the MailPoet Sending Service, which requires users to be “Subscribed” to a list.

    I prefer to use this plugin rather than the default MailPoet WooCommerce default settings area, because I am able to add people to multiple lists during checkout…

    So, this is a huge problem.

    If i disable this plugin and use the default MailPoet WooCommerce double-optin, then this works and I get the confirm subscription email… why is it not sending this email with the TikWeb plugin?

    If I have both enabled, then there are two checkbox areas that show up on my checkout.. obviously this is redundant … I only want 1 checkbox.

    The default MailPoet WooCommerce optin is unchecked by default…. so if I can have it checked by default, that solves part of the problem… how do I add to multiple lists then?

    This is why I prefer to use the TikWeb plugin… but it does not send the confirm subscription email… what am I doing wrong?

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  • Hello @navaweb,

    You will be happy to know that we just release an updated version of “Add-on WooCommerce – MailPoet 3”. You can check it now. We are waiting for your valuable feedback.

    Thank you.

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