Not receiving email

  • Resolved nadine1moore

    (@nadine1moore)


    7 years, 11 months ago

    Hi,

    I created a contact form, but when I test it out it doesn’t send me an
    email of the message from the sender. I put in my email on the “Email
    to send submissions to”, but I’m not receivingany emails.

    Thanks

Viewing 1 replies (of 1 total)

  • Hello @nadine1moore!

    This could be an issue with your web hosting. Could you please perform the following test?

    Please install an WP SMTP plugin, and send a test mail to your email address from its Settings page.

    In case the test email will be sent, the issue is within Contact Form Maker and we will need take a closer look at the problem.

    But if the message will fail to send, then the issue is caused by the configurations on your web hosting. Please contact your hosting provider in this case.

    Thank you!

Viewing 1 replies (of 1 total)
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