not receiving email notification

  • Resolved dontol

    (@dontol)


    7 years, 10 months ago

    i’m not receive email notification anymore, what happened? i try many ways its still not give any change. please help.

    • This topic was modified 7 years, 10 months ago by dontol.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Try first using a “from” email address that belongs to your website domain, this is the most common restriction applied in most hosting services.

    If that doesn’t work please check if your hosting service requires some specific configuration to send emails from PHP/WordPress websites. The plugin uses the settings specified into the WordPress website to deliver the emails, if your hosting has some specific requirements like a fixed “from” address or a custom “SMTP” server those settings must be configured into the WordPress website.

    Thank you for using the plugin!

    Thread Starter dontol

    (@dontol)

    i’ve try the first step. but it still not working.

    can u tell me how to configure it until i can receiving email. thank you

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Check with your hosting support the requirements for sending emails from PHP/WordPress websites. If they answer about a SMTP connection required to do that then use one of the SMTP plugins in this directory to setup that data into your website.

    Thank you for using the plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
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