Not receiving email notification of new comments

I just loaded up a new blog to test this and with a barebones blog (2 posts; no plug-ins or add-ons) I also get no email notification.

Something is wrong here and I wish someone (hopefully a developer) could get on board and shed some light on this.

I had to create an email account on my server ([email protected]) in order for it to work along with using the comment notifier plugin.

I really think this should be addressed. I am using Bluehost, who is listed as the top host for wordpress and you would think for them it would work “out of the box”

My problem was solved via Foolswisdom’s advice (thank you, thank you, thank you.) All I had to do was add an email address to my domain: wordpress@(mydomain). Foolswisdom also gave an alternate way to fix this, via code.

Turns out my problem was fixed by changing the port settings in my Outlook program.

It had nothing to do with WordPress at all. The comment emails were going through OK. They were just shortstopped at my ISP’s mailbox by Outlook’s port settings.

I did the code line thing, no workie.
I did the wordpress@ email thing, no workie.
I changed the bit of code in the section above line 228 where it says “wordpress@” to “blog@” since my email for my blog is “blog@”, no workie.

I added the Comment Notifier in addition to all the above listed changes, WORKIE!

I’m not sure if this is just something with cpanel or not. I just upgraded from 2.3.1 to 2.3.2 and changed hosts at the same time. 2.3.1 was emailing my comments fine on godaddy, but I finally got around to switching to bluehost, which imho is so much better, so I thought it was a host/moving problem at first.

I agree however, if bluehost is the number 1 choice, working out of the box would be nice.

I’ve read through all these threads and tried everything people were suggesting… the only thing that worked for me was to install the Comments Notifier plug-in. Once I installed that, entered an alternate email (not [email protected] like suggested), it worked! YIPPEE!

But obviously this is a real problem if so many people are experiencing the same problem. It doesn’t seem to be a WordPress-exclusive problem, it seems whatever settings a host has, might come into play…

But my question is… why does this Plug-in work?! WEIRD!

Anyone else have a solution?? I’m using version 2.3.3 now

I didn’t have this problem with WP 2.3.2 but I have it now with 2.3.3.

I have the same problem- I posted a new subject in these forums but I’ll paste it here too in case someone reading this thread can help:

Member

i am not receiving email notifications when anyone comments on my blog -WP 2.3.3.

the issue:
when i first installed v. 2.3.2 a few days ago I got a couple of notifications for comments. when i added an editor they started only going to her. then they stopped coming to either of us. i don’t get the notifications when i comment signed in, or when i comment anonymously. i don’t get the notifications at a gmail account or a pop account.

steps i’ve taken:
i have now upgraded to 2.3.3 and it did not fix the issue.

i have made sure that i have an email address [email protected] with my host.

i have been instructed to remove line 228 $phpmailer->Sender = apply_filters( ‘wp_mail_from’, $from_email ); but as of version 2.3.3 the line no longer seems to exist.

i have made sure that i have a different email address for every user.

i have disabled all plug-ins. the theme i’m using is very basic and based on the default.

(I also have a different install v. 2.3 with only one user and it doesn’t work there either. So this HAS to be a hosting issue- don’t use Dreamhost people! no support AT ALL)

i have searched for a solution to my problem and heard several suggestions but they aren’t working for me.

can anyone please help? i’ve asked Dreamhost, my host, to look into it but i’m not hearing back from them. any help would be appreciated.

I didn’t have this problem with WP 2.3.2, but I have it now with 2.3.3.

–someone above mentioned this, and I should, too. I was using 2.3.2 and always received email notifications when a new comment arrived or was held was moderation.

Since yesterday (when I upgraded to 2.3.3 from 2.3.2) not a single email arrived, and there were new comments!

I am on DreamHost, if that helps… And I receive e-mails to my domain (so my hosting takes care of email).

Any ideas, why WordPress suddenly stopped sending email notifications to me, after moving from 2.3.2 to 2.3.3?

Is this a known WP bug?

I didn’t change anything in any configurations – nor in the hosting, nor in WordPress, and the change happened suddenly right now, when moving from 2.3.2 to 2.3.3…

Any ideas welcomed! ??

PS DreamHost is fine, I’ve been using it for more than a year now to host my main blog, based on WordPress, and I didn’t have any serious problems up to now. The problem with the email notifications occured right after my last WP upgrade, so I guess, it’s not a hosting problm, but rather a WP problem…

I know two people personally who have upgraded to 2.3.3. Both of them stopped receiving notifications of new comments.

@wt:

So it’s confirmed, must be a bug of some sort?

Any ideas for a temporary or long-term fix?…

I am no expert here, just stating the experience of both of the people that I know who have upgraded to 2.3.3. Given the small changes, it seems strange to me that it would happen, but who knows.

There isn’t a reported issue specific to WordPress 2.3.3 . I’ve posted some questions at https://www.ads-software.com/support/topic/156372

OK Those are good question in that other thread. I’ll recommend that the two people I refer to post their answers there. It is good to systematically address issues like these.

I know if everything was working on my site and I upgraded and something stopped working, I would blame the upgrade, plain and simple. Sometimes, however, it is not as simple as it seems.

@lelion

PS DreamHost is fine, I’ve been using it for more than a year now to host my main blog, based on WordPress, and I didn’t have any serious problems up to now. The problem with the email notifications occured right after my last WP upgrade, so I guess, it’s not a hosting problm, but rather a WP problem…

Actually it probably was (still is) dreamhost’s problem. They sent me a mass email (which is infuriating after 3 days of me asking for help and not hearing from them) saying their server wasn’t executing mailscripts for the last few days. That the system had been “clogged up” and things should be peachy now. Well they aren’t- I’m starting to get email notifications from 3 days ago, but only some.

But here’s the solution that fixed all this for me:

I was in contact with several people who work at WP and one of them suggested doing this:

1.set up a completely new email address (i picked [email protected]) – don’t use [email protected]

2. then install this plug-in:

wp-mail-smtp

3. in the plug-in options tab set the options to:
send mail using SMTP,
send the mail using your new email address,
fill in the SMTP host, username and password that your host gave you when you set up the new email address,
YES, use smtp authentication

4. Send yourself a test mail using the plugin to make sure it works.

By doing all this you are bypassing php mailscripts altogether and you don’t have to rely on your host having them working.

It worked for me, I tested commenting on the blog and it came through immediately. When I turn this plugin off and try it I’m STILL not getting email notifications.

Hope this helps, good luck everyone.