Not receiving emails

  • Hi Team,

    I am using Breezing form for user inputs and have been using WP Mail SMTP from the start. I was receiving mails initially but once I upgraded both plugins and wordpress to latest version, I am not receiving any. I have configured it properly. Even when I click on test mail, the output is true but still I don’t receive any mail. Kindly help me out as it results in delay in response to our customers.

    Thanks,
    Travelothon
    https://www.travelothon.com

    https://www.ads-software.com/plugins/wp-mail-smtp/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Danielle

    (@secretfamiliesmc)

    Hi, I am having a similar issue. After finally getting the settings correct and receiving a successful send from the test e-mail on the pluggin – I have yet to actually receive an e-mail.

    I went to my domain’s e-mail server and sent an e-mail to the email address I was trying to send to – and it sent the e-mail.

    However, the WP SMPT MAIL plugin test does not, eventhough it says it was successful.

    I have spent lots of time researching wiki and looking through support forums/posts, but have not gotten any answers and have seen a lot of posts like the one above go without any responses. It is very disheartening.

    I have 2 domains – both fully hosted. I am testing pages on a staging subdomain, https://www.staging.secretfamiliesmc.org. Live domain is https://www.secretfamiliesmc.org. I only have one e-mail account set up [email protected] and the subdomain mirrors that e-mail. I have noticed that others have had issues with subdomains, but no clear answers.

    Please help, thank you.

    PS Before I got the WP SMPT Mail settings correct – I was using Contact Form 7 and have it set to sent 2 e-mails in response – one to the domain e-mail alerting of the post and one to the form sender. Contact Form 7 sent the email to my domain fine, but didn’t receive anything at the form sender’s email.

    PSS After I got the WP SMPT Mail settings correct (as stated above)- I tried Contact Form 7 form again and the submit returned an error saying ‘unfortunately we didn’t receive your message’

    Danielle

    (@secretfamiliesmc)

    The contact form’s location I am using is off of the Volunteer menu

    If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else’s topic.

    I am now closing this 3 month old topic as it references an older version of WordPress.

Viewing 3 replies - 1 through 3 (of 3 total)
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