Not receiving emails

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  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please check if the messages are marked as “paid” or “not paid” in the messages page.

    **If the messages are marked as paid** then the problem is that your WordPress isn’t delivering the emails. You should setup the WordPress to deliver the emails according to your mail server settings. You may have to ask to your web hosting support about the requirements to send emails from WordPRess/PHP with their hosting service.

    On the other hand **if the messages aren’t marked as “paid”** then the PayPal IPN connection isn’t being received, in this case check if the payment appears marked as “completed” in the “seller PayPal account” . Note also that you should test this feature into an online website (local websites cannot receive PayPal IPN connections).

    For a more detailed assistance please post a ticket at https://wordpress.dwbooster.com/support

    Thank you for using the plugin!

    Thread Starter lid22pin

    (@lid22pin)

    Thank you, the site was hosted in a local xampp server, it worked after moving it to an online test subdomain. I think that info should be remarked in the instructions, it was not clear for me that a local xampp site cannot get the paypal connection.

Viewing 2 replies - 1 through 2 (of 2 total)
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