Not receiving emails, cannot view in backend
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Not receiving emails via the contact form in my email. Can’t see it in the backend either because that’s premium. So can’t retrieve any mails. Time for another plugin. 2 stars because it’s looks decent.
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Hey @jeroen-marketing,
I’m sorry to hear that you’re having issues with email delivery.
To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.
If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.
To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.
I hope this helps ??
If you’d like more help with using WPForms Lite, please feel welcome to post in our WPForms Lite support forum.
Thanks!
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