Not receiving plugin activation/deactivation alerts

Hello,

We’re using Sucuri on a number of websites and I’ve run into an issue where it doesn’t seem to be sending me alerts for plugin activations/deactivations. I suspect this is an issue across multiple sites, but for purposes of this I’ll stick with the one site I’ve tested it on.

Specifically, I have verified that in Sucuri Security>Settings>Alerts I have the boxes checked for “Receive email alerts when a plugin is activated” and “Receive email alerts when a plugin is deactivated”.

I verified that I am receiving Sucuri emails by sending a test email (and I regularly receive failed login attempt emails).

However, I tried deactivating a plugin and then reactivating it some time later (15-20 minutes), yet I didn’t receive any notifications from Sucuri.

Has anyone run into this before and/or can help me troubleshoot, please?

My apologies in advance if this has already been addressed in another topic – I searched other topics but didn’t see it.

Thank you!