Not receiving the submitted email address

  • Resolved majohnstone

    (@majohnstone)


    8 years, 11 months ago

    Hello,
    I am receiving emails that say what I have cut and pasted below. With the email address field being empty. This has happened a few times now. Can I retrieve the submitted email anywhere? How can I fix this problem?
    Thank you.
    MJ

    Submitted values:
    box: dgd_scrollbox-6477
    page: https://maryannjohnstone.com/testimonials/
    user_screen_size: 320px * 508px
    email:
    undefined: Yes!
    ===============================
    Submitted from IP: 176.83.28.141
    Used browser: Mozilla/5.0 (Linux; Android 4.4.4; GT-I9060I Build/KTU84P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.91 Mobile Safari/537.36

    https://www.ads-software.com/plugins/dreamgrow-scroll-triggered-box/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Eero Hermlin

    (@eero-hermlin)

    Hi

    Seems that in your site email field is missing “required” parameter, so users are able to push “Yes!” wihtout entering anything. To fix that, please open scrollbox editor in “Text” mode and ensure that e-mail field shows as following:
    ′
    <input id=”email” name=”email” required=”required” type=”email” value=”” />
    ′

    I hope this helps.

    Thread Starter majohnstone

    (@majohnstone)

    Thanks for your response Eero,

    This is what the code says now, where would I add the new code?

    <div class=”inscroll”>
    <h5>Get Free Happiness Tips & Updates!</h5>

    • Newsletter
    • Free Gifts
    • Special Deals Just For Subscribers

    <span style=”color: #ff0000;”>*Enter email & click “Yes!”</span>

    <form class=”stbContactForm” action=”#” method=”post”><input class=”email” name=”email” type=”text” value=”” />
    <input id=”submitted” name=”submitted” type=”hidden” value=”true” />
    <input id=”stb-submit” type=”submit” value=”Yes!” /></form>
    <p class=”stbMsgArea”></p>

    </div>

    Plugin Author Eero Hermlin

    (@eero-hermlin)

    Like that:

    <div class=”inscroll”>
    <h5>Get Free Happiness Tips & Updates!</h5>

    Newsletter
    Free Gifts
    Special Deals Just For Subscribers
    <span style=”color: #ff0000;”>*Enter email & click “Yes!”</span>

    <form class=”stbContactForm” action=”#” method=”post”><input class=”email” name=”email” required=”required” type=”text” value=”” />
    <input id=”submitted” name=”submitted” type=”hidden” value=”true” />
    <input id=”stb-submit” type=”submit” value=”Yes!” /></form>
    <p class=”stbMsgArea”></p>

    </div>

    Plugin Author Eero Hermlin

    (@eero-hermlin)

    I hope my hint fixed possibility to press “Yes” without entering e-mail?

    Thread Starter majohnstone

    (@majohnstone)

    Hello Eero,
    Thank you so much! Works great now! I appreciate your help ?? No more lost subscribers.
    Mary Ann

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Not receiving the submitted email address’ is closed to new replies.