Not recognising API key

  • We tried the free trial of the pro version and got an API key that we tried to insert into our website.
    Unfortunately, your plugin (Advanced TinyMCE Configuration) that we used to use tiny MCE on WordPress is not recognising the API key that we got when we purchased the premium version.
    After this, we tried to add it manually into the code, but there we had the same issue: not recognising the API key.

    When we tried to add the “Export to PDF” addon, we got the following error:

    (function(pluginName, message) { tinymce.PluginManager.add(pluginName, function(editor) { editor.on(“skinLoaded”, function() { if (!editor.getParam(‘service_message’)) { editor.notificationManager.open({ text: message, type: ‘warning’ }); } }); return { isStub: true }; }); })(“export”, “The export premium plugin is not enabled on your API key. \u003ca target=”_blank” href=”https://www.tiny.cloud/pricing//%22/u003eUpgrade your account\u003c/a\u003e.”);

    Could you please check this and come back to us with a solution ?

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