Not recognising delivery or pickup option

  • Resolved Diabolo

    (@cebuss)


    1 year, 9 months ago

    Hi folks, issue as per title.

    It was working fine but after changing an order (initial screen) from delivery to pickup and back a few times it appears to have killed it. All new orders since are “undefined”.

    Nothing in the log file pointimg to the issue. Have deleted and reinstalled to no avail.

    Any ideas how to track, and fix, the problem? Pointers would be much appreciated.

    Regards

    Video of issue: https://www.awesomescreenshot.com/video/17987666?key=9d49c31a9582372daea8140fa5e9b337

    Meant to mention, I also tried W3 Total Cache and subsequently uninstalled (and deleted the leftovers in the backend!) around the same time as this issue appeared but can’t see any residual settings anywhere from that plugin.

    • This topic was modified 1 year, 9 months ago by Diabolo. Reason: Added video link
    • This topic was modified 1 year, 9 months ago by Diabolo.
Viewing 1 replies (of 1 total)
  • Plugin Contributor Bibhu Prakash Ota

    (@bibhu1995)

    Hello,

    Can you please contact with us through our official site live chat, so that we can able to find out the exact reason of these issues you have?

    Regards,
    Bibhu

Viewing 1 replies (of 1 total)
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