Not recognizing user multiple roles

Hi @hcmendez ,

The free version of Wholesale Suite currently does not allow users to create multiple wholesale roles. I’ll assume that you’ve created a custom role outside wholesale suite?

If this were the case there shouldn’t be conflicts, assuming the roles assigned don’t conflict against one another. Also, we generally don’t recommend having wholesale customers have multiple wholesale/regular roles as there’s a chance the permissions might conflict.

I also noticed that you have multiple role plugins, it could be that it’s conflicting. I’d suggest following our standard debug:How To Conduct A Basic Debug For Wholesale Suite – Wholesale Suite (wholesalesuiteplugin.com)

Also, you can use this snippet to check if the logged-in customer’s role is being read properly. It’ll print out some text on the header/frontend with the assigned roles Screenshot by Lightshot (prnt.sc):

add_action( 'wp_head', 'my_get_current_user_roles');
 
function my_get_current_user_roles() {
 
  if( is_user_logged_in() ) {
 
    $user = wp_get_current_user();
 
    $roles = ( array ) $user->roles;
 
    //return $roles; // This will returns an array
	var_dump($roles);
    return array_values($roles);
 
  } else {
 
    return array();
 
  }
 
}