Not replacing pictures

  • Resolved tkaldridge

    (@tkaldridge)


    7 years, 3 months ago

    This plugin is very important and I want it to work! I went to replace product pictures but it would not replace all the picture sizes created. I am using woocommerce and EWWW image optimizer. The only change to the pictures being changed was the watermark. They are jpg. I would click replace media, upload file and it would show successful. Then I would go back to the image in the media library to find the original picture, not the replaced picture. When you open the picture and click edit image, the new image would show. The image is still wrong on the product page. I have clear all the cache multiple times. Am I missing something or is the plugin not compatible with my setup?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • This does sound like you have a browser cache not cleared. Unless you are uploading a different size than the original, and the thumbnails are generated other sizes.

    Plugin Author ShortPixel

    (@shortpixel)

    Hi, did you manage to solve this?

    • This reply was modified 7 years ago by ShortPixel.
Viewing 2 replies - 1 through 2 (of 2 total)
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