NOT resolved- 404 error on uploaded images

Have you tried deactivating ALL plugins and switching to a default theme?

I am having the same issue as soledancer and it is affecting all of the WP sites that I updated to 3.8 yesterday.

FYI, I have already tried deactivating ALL plugins and switching to the default theme. I also cleared caches, etc. These steps did *not* fix the problem.

Assistance with this would be greatly appreciated!

@ashiado – please start your own thread as per the forum guidelines –

https://codex.www.ads-software.com/Forum_Welcome#Where_To_Post

@wpyogi, Mahalo for your support.

I deactivated ALL plugins and switched to a default theme. This did not work. When I go to create a new page or post, using ‘insert media’ (of which, I can see the thumbnail of the image), when I post the new page or post – the image does NOT display in the page or post.

The pages I created yesterday, the images display just fine. I did not install or update any plugins or change themes.

I do have “automatically update wordpress core” activated. Clearly, and update happened. This issue is NOT an issue on other sites that I have NOT updated to 3.8. Example:

https://paymewhatiamworth.com/archives/4407

I did NOT update to 3.8 and I can create new pages / posts with images using the same theme that I use for https://pwrnetworkllc.org.

While this is resolved, I’ll revert back to the prior WP release.

@souldancer, I have been having a very similar issue on a number of sites and just now, at least on one of them, I was able to fix one part of the issue. On my end it looks like the WP upgrade process corrupted the data that was contained in the upload_path field within the wp_otions table of the database. When I fixed this path, the issue (partially) resolved on one site I have tested. Note that I am still testing(!) but thought I would share this for you to possible check on and/or try. The path that should be indicated in this field is (I believe) the server path, not a straight URL, and it should end in “wp-content/uploads”. I am still having some other image-related issues with WP 3.8, so I do not want to call this “resolved” at this point, but maybe it is a small bit of headway.

Please share your results, ashiado.

I, together with many others (as evidenced by the threads in this forum) seem to be having the same image/media upload and insertion issues.

@qoroth – and have you done all the steps suggested in YOUR thread?

https://www.ads-software.com/support/topic/trouble-uploading-new-images-to-media-library?replies=5

Indeed I have, QPyogi. It has not helped resolve the issue.

Then please post back in that thread – posting in multiple places really does not work very well here. Despite what may appear to be the same issue, it’s probably not – which is why the forum guidelines say:

Posting your own topic is smiled upon. Unless you are using the same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme & configurations as the original poster, do not post in someone else’s thread. Start your own topic.

Hello again,
On my end — at least for my case(s) — I think I have it figured: On multiple different installations of wordpress (for different domains and with different web hosts), the content of the database field upload_path (within the wp_options table) got changed/corrupted in the process of updating to WP 3.8. Please note that the upgrade process corrupted this field *differently* depending upon the site and upon the associated web host. In some cases the content of the field was deleted entirely. In other cases, *portions* of the path from the end or from the middle were deleted or added onto. ALL of these websites were working *perfectly* in terms of image uploads before the WP 3.8 upgrade. The fix I used: By directly editing and updating the upload_path in the database, I was able to resolve the problem. As mentioned above, what this path should read will depend upon your web server, as it depends upon its configuration. If you don’t know what this path is for sure, then probably easiest to contact your web host and ask. However, the ending of that path should be “wp-content/uploads”. For one site, for one particular web host, it was “/home/[WEBHOST-LOGIN-NAME]/public_html/wp-content/uploads”. After I made this fix to the database, I also rebuilt my permalinks just for good measure, then also logged out of WP, cleared my cache and logged back in. I hope that this helps some ones of you out there. Good luck.

Aloha @ashiado,

Thank you for all your diligence! Given the circumstances (launch of a massive site in days), I rolled-back to 3.7.1. When things slow a bit, I have a completely new site to build, I’ll test out 3.8 then to include this fix if needed and report back.

In gratitude I bow to all for all your help!

Soul

You’re welcome. I hope of course that it works for you as well!

One addition: This is probably obvious but just in case.. If you have your wordpress installation in a directory that is *not* your site root, then you will need to include that in the upload_path. For example: “/home/[WEBHOST-LOGIN-NAME]/public_html/[WP-DIRECTORY]/wp-content/uploads”

For the time being, I’ll mark this issue as resolved thanks to @ashiado! ??

Ashiado’s solution did not work for me. My installs, even a fresh 3.8 did not show anything in that field in the database.

What did solve it for me was to go from PHP 5.5 back to PHP version 5.4. Since doing so I have no problems with any of my sites.

As a side note, no matter plugins, theme or anything else…I could upload images while still getting the HTTP error, it was that those images had no thumbnails from within the Media library.

I hope that wordpress becomes fully compatible with php 5.5

@ashiado

I think I have the same problem.

I updated my upload_path appropriately but then I still got the error. What permissions did you have set for the uploads folder and its subdirectories? When I set permissions to 777 everything worked. I’m not sure if that is a smart solution though.