Not Returning to Store After Payment Accepted

  • Resolved bluebirdwebdev

    (@bluebirdwebdev)


    7 years ago

    I am using a third party Payment Gateway Plugin on WordPress & WooCommerce.

    All up to date with the latest versions.

    After submitting my credit card information, the plugin reloads the page and instead of taking me to https://www.example.com/checkout/order-received it takes me to:

    https://www.example.com/?wc-api=WC_Gateway_gatewaynamegoeshere

    Where ‘gatewaynamegoeshere’ is the name of the gateway/plugin.

    All that is displayed on the page is -1. Everything else is blank.

    What am I doing wrong?

    How can I specify the return URL?

    WooCommerce settings has the endpoint order-received yet that is not being redirected to.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @bluebirdwebdev,

    I am using a third party Payment Gateway Plugin on WordPress & WooCommerce.

    This particular forum is only for questions related to the free WooCommerce plugin and it’s included features and functionality and for third-party plugins, you should contact the developer of those directly via the plugins official support channel.

    To gain a set of comparison results for you I tested with the built-in WooCommerce PayPal Standard gateway and the free Stripe gateway both are returning to the order received page after payment in WooCommerce indicating what you are experiencing is not directly related to the WooCommerce plugin itself.

    Thread Starter bluebirdwebdev

    (@bluebirdwebdev)

    Hi Stuart,

    Thanks, appreciate the reply.

    Is it standard that the payment gateway plugin itself should take care of the return url?

    Meaning I do not have to specify this anywhere myself?

    Plugin Support RK a11n

    (@riaanknoetze)

    That’s difficult to answer as each payment gateway provided will have different standards on where return URLs are set. Some are hardcoded into the plugin itself, others are set in the account you have with the gateway provider ??

Viewing 3 replies - 1 through 3 (of 3 total)
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