• Resolved smjx

    (@smjx)


    We currently have both Show summary after submission and Show only current user results checked. however, when submitting a survey, everyone’s submissions are visible. Is there a way this can be fixed?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @smjx,

    Thank you for the topic.

    I want to mention, that, actually, it is not an issue.

    If the user is logged-in and passes the survey, only his/her results can be displayed.
    I mean the “Show only current user results” option will normally apply for the logged-in users.

    While the situation is different with non-logged-in users (Guests).
    The plugin is designed in a way, that when the non-logged-in user (Guest) passes the survey, all the submissions are being displayed for him/her.

    Please let me explain this.
    The reason, the plugin is designed in this way, is that the system can’t differentiate the guests’ submissions.
    The system takes the guests as one person/user and in that case, there is no possible way to restrict them.

    Thank you.

    Thread Starter smjx

    (@smjx)

    Thank you for the clarification. We will use the login for users. However, when the option is enabled, and the option is checked to show form for non logged in users, no form shows. Can you assist?

    Plugin Support Jasmine

    (@hyenokian)

    Dear @smjx,

    Thank you for your response.

    Please clarify your question as I am not sure I can understand it correctly.

    Looking forward to hearing from you.

    Thank you.

    Thread Starter smjx

    (@smjx)

    We are trying to enforce the use of login, so we have checked both options in Limitation Users settings panel:
    – Access only to logged-in users
    – Show Login form

    However, no form is showing.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @smjx,

    Thank you for your reply.

    Please provide us with the link, where the given survey is located so that we can check, understand what is the problem, and help you as soon as possible.

    By the way, always feel free to open a new topic in case of any further questions or concerns.
    Maybe other users are facing the same case and can make use of the topic to find the solution for it.
    Our customer care specialists are always ready to help and solve all the problems you are facing.

    Looking forward to your reply.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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