• Resolved lasercat

    (@lasercat)


    When I try to save initial settings I get error: Please set current rate format before saving. Example: 1.584
    I have set in manual rates: CZK 25.000 and EUR 1.000 but it does not works.
    I have tried other combinations but none works.
    Automatic converter gets no data.
    Can you advice?
    Zdenek

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Nick McReynolds

    (@woobewoo)

    Hi, @lasercat
    Please try to reinstall WooCommerce Currency Switcher by WooBeWoo and activate it again
    Press F5 and try to change the aggregator to other one and press “Save”.
    If you using Free converter aggregator, put the free API key of the converter in this field. Read instructions on how to get a free API key for the converter.

    If you still have the issue, please contact us and we will help ASAP

    Best regards, Nick.

    Thread Starter lasercat

    (@lasercat)

    After re-installation the settings were OK and it works fine.
    I also found that main currency must be always 1 and the other in the exchange rate (like 0.04 for EUR). That was not mentioned in the help, would be good to mention it. But that was not cause of the initial problems.

    One more praise. I use plugin WooCommerce Extra Product Options Pro from ThemeHigh. I have tested several currency switchers and none was able to work properly with this plugin. Only switcher by WooBeWoo.
    Thanks
    Lasercat.cz

    i am having the same initial problem as lasercat, but when i deactivated and re-installed it didn’t solve the problem. I also tried to change the aggregator, using the API key, but that info will not save either for the same reason (error message: ‘Please set current rate format before saving. Example: 1.584’).

    @lasercat

    my website https://www.mirraclothing.com (Kept under maintenance mode)

    I have been using your plugin ” WooCommerce Currency Switcher by WooBeWoo ” also using the ” Extra Product Options from ThemeHigh “.

    when am checking out with CCAvenue payment gateway it works fine

    But checking out with paypal gets me error like ” Things don’t appear to be working at the moment. Please try again later. ”

    I’ve tried using WOOCS currency switcher plugin, unfortunately is non compatible with ” Extra Product Options from ThemeHigh ”

    But I can check out with both paypal and CCaveneue payment gateway both works fine.

    Does this situation ring any bell ? I want this to be sorted out early.

    Thanks in Advance!

    Plugin Author Nick McReynolds

    (@woobewoo)

    Hello viki2scotty,

    As I can see, you have already contacted our internal support team.
    Most likely the problem is not fully compatible with “Extra Product Options”, we will check this and fix the problem.
    But we need to look at the problem from the inside.

    Hi

    Your plugin is good but this bug is really annoying. I tried to uninstall and reinstall plugin a couple of times but this error is not going

    • This reply was modified 4 years, 3 months ago by vishalalim.
    • This reply was modified 4 years, 3 months ago by vishalalim.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Not saving settings due to request set currency rate’ is closed to new replies.