Not seeing a thing

Viewing 1 replies (of 1 total)
  • Plugin Author Nirav Mehta

    (@niravmehta)

    To confirm: When you preview the campaign, it shows correctly, but when running it live it only dims the page but does not show the popup… Correct?

    This is most likely due to some JavaScript error. Can you open the Developer Console in your browser and see if it’s showing any errors?

    Also, try showing the popup on another page on the site. And see if that works. If it does, there is some JavaScript on the homepage, that’s conflicting with Icegram.

    If things still don’t work, please send your WordPress admin link, login and password to support -at- icegram -dot- com and we can take a look at the problem.

Viewing 1 replies (of 1 total)
  • The topic ‘Not seeing a thing’ is closed to new replies.