• Resolved elisabet777

    (@elisabet777)


    Hello,
    for some reason (probably something I did) i don′t have anymore the DreamSpa on my dashboard so i dont know how to customize some things…for example, if you go to the products page on my site (www.naturasbestdr.com), there′s written products also at the beginning…same with the rest of pages…how do i remove that?
    Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @elisabet777

    Sorry for an inconvenience. But we are trying to figure out this issue.

    We are don’t understand properly regarding this issue that is you want to remove which part of your site or pages.

    Kindly indicate a snapshot of your site. Then we will better assistance you.

    Hope you understand…!

    Regards

    Shahid

    Thread Starter elisabet777

    (@elisabet777)

    Hi Shahid!
    I′m attaching the images here…see that the DreamSpa used to be on the side bar before appearance i think.



    Hi

    I can see here but I don’t have seen the image attached by you.
    I think you don’t have attached an image here. so kindly attached the screenshot of your website here then we will try to fix this issue.

    Hope you are doing very well.

    Thanks

    Thread Starter elisabet777

    (@elisabet777)

    /Users/user/Desktop/a.jpg
    /Users/user/Desktop/Screen Shot 2017-04-29 at 10.11.33 AM.png

    Thread Starter elisabet777

    (@elisabet777)

    file:///Users/user/Desktop/Screen%20Shot%202017-04-29%20at%2010.11.33%20AM.png
    file:///Users/user/Desktop/Screen%20Shot%202017-04-29%20at%2010.02.17%20AM.png

    Thread Starter elisabet777

    (@elisabet777)

    Hi…could you see the pics now?

    Hi @elisabet777

    Please don’t’ mind! Actually, The above Url was not right.
    Kindly attached screen shot with indicate. where you have an issue. so we help you better.

    However, I am sending you an URL of photo share. so please upload your all pics on this Url of https://share.pho.to/

    Then kindly share me all the pics link after upload.

    Thanks

    Thread Starter elisabet777

    (@elisabet777)

    HI,
    here are the pics..
    https://i.share.pho.to/e41c9bc1_c.png

    the words “productos”, “catalogo” “noticias” etc appear on the main page not just on the top bar..i dont like that and for the life of me…i dont know how to remove it!
    Also…on the side bar screenshot you can see that the DreamSpa is not there…
    Thanks Shahid!!

    Hi

    Forgive Us..!

    We are still don’t understand. Actually, the screenshot was very small size so we don’t figure it out this issue. I thought your site is perfectly working.

    Note: Please mark the issue properly if you wanted to do.
    You need to use this software also https://prnt.sc/

    Kindly use it above software then send me your site screenshot with a large size. Don’t worry we are trying to fix that issue.

    OR

    If you want to remove page title like inside the shot: https://prntscr.com/f2y2x3

    You need to paste the code given below in Custom CSS field (Appearance -> Customize -> General settings -> Custom CSS).

    .page-template-default .entry-header {
        display: none;
    }

    I hope you understand…!

    Thanks

    Thread Starter elisabet777

    (@elisabet777)

    Yessss…all i needed was that code! Now it works PERFECT!
    Thank you soooooo much & greetings from the Caribbean!
    Elisabet

    Hi Elisabet

    Oh, that’s Good Elisabet..!
    We are very glad to know finally your problem is solved.

    And many thanks for your comments.

    Regards

    Shahid

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Not seeing DreamSpa customization on my side bar’ is closed to new replies.