Not sending email after subscribing- Pop up

  • Resolved macstinger

    (@macstinger)


    2 years, 2 months ago

    Hey, really like the plugin, and works great! Just one thing though, when I’m testing the subscribe feature, not sure why but I’m not getting the email that I’m supposed to receive. The Automated Email is enabled.

    Do I need to set up SMTP or integrate other Email plugin for this to work?

    My site is hosted in AWS if that makes a difference.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @macstinger,

    Trust you are doing good and thank you for reaching out to us.

    Please check if the Automated emails are being ended up as spam.

    Can you please check and confirm all the default WordPress emails (try resetting the password) are being generated? If the emails are not generated, please try configuring SMTP. I hope that will help resolve the issue.

    Please let us know how that goes.

    Kind Regards,
    Nebu John

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @macstinger ,

    We haven’t heard from you for over 2 weeks now, so it seems that you don’t have more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)
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