Not Sending Emails

  • For some reason, I’m not able to change the admin’s email address without confirming it. I never get the confirmation email. I’ve been trying for a couple weeks, and I’ve tried multiple email addresses. The confirmation email never shows up.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Marius L. J.

    (@clorith)

    Hi,

    Are you receiving other emails from WordPress, or are none working (for example forgotten passwords and similar)?

    If you’re not, it may be worth trying a test to check that your site is able to send emails in the first place, and if not, contact your host to get it resolved.

    You may use the Health Check plugin to test emails in a basic way, once active you can visit Dashboard > Health Check > Tools, and there’s the email tester tool.

    change it from database, email hardly arrives especially if you are using custom email

    Thread Starter Ken

    (@synsanken)

    @iamkingsleyf: I’m not going to be doing any manual editing of the tables. There’s too much risk of corruption if you get into the habit of doing things like that. There should be a better solution.

    @clorith: I don’t know the answer to your question. I installed that plugin. I’ll do some more testing today and update soon.

    Thread Starter Ken

    (@synsanken)

    @clorith I am getting new registration emails, and lost password emails. I’m still trying to figure out why the email to change my admin password isn’t showing up.

    I just updated to PHP 7.5. The website was running an older version, I believe PHP 5. I can’t remember. I’ll test again and see if this helps.

    I ran that plugin you posted, and most things look good. There were a few red flags, and I’m not sure whether or not they are important.

    WordPress Version
    4.9.8 – We were unable to check if any new versions are available.

    Scheduled events
    A scheduled event (wp_privacy_delete_old_export_files) has failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended.

    File Integrity
    /home/content/a2pewpnaspod04_data06/51/41732951/html/wp-config-sample.php
    File not found

    /home/content/a2pewpnaspod04_data06/51/41732951/html/wp-admin/install.php
    File not found

    Background updates
    No version control systems were detected.
    Your installation of WordPress doesn’t require FTP credentials to perform updates.
    Some files are not writable by WordPress:

      xmlrpc.php
      wp-blog-header.php
      readme.html
      wp-signup.php
      index.php
      wp-cron.php
      wp-login.php
      wp-settings.php
      license.txt
      wp-mail.php
      wp-links-opml.php
      wp-load.php
      wp-includes/class-wp-user-query.php
      wp-includes/l10n.php
      wp-includes/date.php
      wp-includes/images/blank.gif
      wp-includes/images/down_arrow.gif
      wp-includes/images/spinner.gif
      wp-includes/images/media/interactive.png
      wp-includes/images/media/default.png
      …
Viewing 4 replies - 1 through 4 (of 4 total)
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