not sending emails

  • Resolved antonlypka

    (@antonlypka)


    5 years, 5 months ago

    I have 4 simple contact forms, which duplicate the first one, but with small changes. They not sending emails to noticed address, or sometimes sending two times in a row or one on the 1 form from 4 (chosen chaotically), and after still not sending emails from forms. I reinstall this plugin a few times and once it helped for as I described upper, but after – not. I have talked with my hosting, and they told that they didn’t block option send emails. So, what I should do ?

    • This topic was modified 5 years, 5 months ago by antonlypka.
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  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi antonlypka,

    I’m sorry to hear that you’re having issues with email delivery. The issue is likely due to strict email spam prevention settings that is wrongly detecting the notification emails as spam.

    To resolve email delivery issue, you could configure a SMTP plugin on your site so emails are sent as authenticated. We have a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ??

Viewing 1 replies (of 1 total)
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