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  • Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for contacting VillaTheme.
    There are some reasons why emails can not be sent:
    1. Please check other email systems, can email be sent except the email of our plugin?
    2. Email server is not trust.
    3. Customer’s email is wrong.
    4. Customers’ email configuration automatically marks those emails as spam.
    Our solutions are:
    1. Install a trust email server.
    2. Install SMTP or a mail log plugin to check whether the email sent or not.

    Best regards.

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