Not sending mail for Siteground

  • Resolved Fawad Tiemoerie

    (@fawadinho)


    2 years, 1 month ago

    We have tried all the sending options but its never sending a verification mail to new customers. Please help as this is urgent!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @fawadinho,

    I am really sorry to know you are having problems.

    If changing the Email > Mail function doesn’t resolve the issue, then I would suggest you install a plugin like Email Log on your site so you can see what the status of all the emails sent is.

    If they are being sent, most probably they are going to SPAM, and sometimes they can’t even get to the SPAM inbox. In that case, you just need to improve the deliverability rate of your emails.

    In order to do that, you can try to use an SMTP plugin like WP Mail SMTP by WPForms, for example.

    If even after that you still have problems, you can try to configure DKIM or SPF records. You may need to contact your hosting provider to understand how the setup will work.

    Kind regards,
    Moshtafizur

    Hello @fawadinho,

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Moshtafizur

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Not sending mail for Siteground’ is closed to new replies.