Not sending over SMTP

  • Resolved sham0i51

    (@sham0i51)


    3 years, 3 months ago

    Hi,

    After configuring successfully to send from a Google Workspace account, I can send Email Tests from the Fluent SMTP dashboard, but email notifications are not sending from any Fluent Form to the same email address used in the test.

    Thanks in advance
    A

Viewing 1 replies (of 1 total)

  • Hello @sham0i51

    As you mentioned, Fluent SMTP test emails arrive so it’s working. Can you please check the FLuent SMTP log that whether the Fluent Forms notification email is logged or not? https://prnt.sc/1mzwnnz If it says failed then click on the eye icon and look for the technical information which will show you why it’s failed. https://prnt.sc/1mzxq5a

    You can also check the submission log of the entries from Fluent Forms which will also show you why it’s failed. https://prnt.sc/1mzz4cc

    After finding the issue which causes the notification not to be sent, we can provide a detailed solution.

    With all the findings can you open a ticket here https://support.wpmanageninja.com/

    We would be happy to help.

Viewing 1 replies (of 1 total)
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