Not sending push notifications on mobile devices.

  • Resolved naveenyouth

    (@naveenyouth)


    4 years, 3 months ago

    This plugin works perfectly on computers but since the last few days, I am noticing that this plugin doesn’t send push notifications to the mobile subscribers.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webpushr

    (@webpushr)

    We monitor our platform-wide delivery stats very closely because it enables us to detect any type of issues with our delivery servers. Among many other data points, we track confirmed deliveries/impressions by second at an aggregate level. We don’t see any change in our total stats which leads us to believe that the issue is an isolated one and not system-wide.

    Are you not able to receive notification on your personal/test mobile device? Please e-mail us at [email protected] to discuss this further. If the issue is on your personal/test device, we will need some additional information from you to troubleshoot the specific device.

    Thread Starter naveenyouth

    (@naveenyouth)

    Yes, I did not receive notifications on my personal mobile devices.

    And I am fearing that my other subscribers who subscribed to my blog via their mobiles might also not receive push notifications.

    I have emailed you please check.

    Thank you.

    Thread Starter naveenyouth

    (@naveenyouth)

    The support team is awesome.
    Webpushr team helped me to resolve this issue on the same day itself.

    Great job!!!

    Plugin Author webpushr

    (@webpushr)

    Thank you, happy to help!

Viewing 4 replies - 1 through 4 (of 4 total)
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