Slow show file view FrontEnd

  • Dear support teams.
    I custom show with ACF, I’ve shown it. But I have to wait a long time or have to click the refresh button.
    is there any way to fix it?
    Thanks teams.

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  • Plugin Support vidyakv

    (@vidyakv)

    Hi,

    I am sorry for the trouble. Google Docs Viewer is notorious for the stability issues, especially for the documents that are hosted elsewhere! Did you try Microsoft Office Viewer? It should be stable and more user-friendly for all the Office files (No PDF support).

    When using the Plus version, we recommend two solutions for stability.

    • Use Google Drive to host your files – We have hardly seen any downtime for the documents that are embedded from Google Drive
    • Use Box.com – Box.com has its own viewer. It’s super stable and also comes with various privacy settings

    Otherwise, nothing much we can do in this case. Hope you understand.

    Please let me know if you need any other help.

    Regards,
    Vidya K V

Viewing 1 replies (of 1 total)
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