• I have installed your plugin on my site and performed a search and it is not bringing back all results. I search for a name and I have several testimonials and posts with her name. I have included the testimonials to be indexed but it is not pulling them.

    I am a total newbie to WordPress so be gentle!!! LOL

    Thanks in advance!

    https://www.ads-software.com/plugins/relevanssi/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter fregia

    (@fregia)

    might help if you have site….

    https://www.thewellnessworkshop.org

    Plugin Author Mikko Saari

    (@msaari)

    Looks like Relevanssi is not seeing those testimonials in the first place. In Relevanssi settings (Settings > Relevanssi), see Indexing options > Choose post types to index:. Do you see “testimonials” or something like that in the list? If you see, make sure it’s checked and then click “Save the options” and “Build the index”. Does that help?

    Thread Starter fregia

    (@fregia)

    I have that set up already with everything selected, testimonials, recipes and re did it this morning and still nothing. If you search the name Shannon it should come up with a lot of results but it is only coming up with one. It is picking up on the recipes.

    Any other suggestions

    Plugin Author Mikko Saari

    (@msaari)

    Is the “Respect exclude_from_search for custom post types” option in Relevanssi settings enabled? If it is, uncheck it. That might help.

    Thread Starter fregia

    (@fregia)

    That did not help….

    Plugin Author Mikko Saari

    (@msaari)

    Then I’m sorry, but I have no idea –?at least not without studying your site closer. It’s something in the way your search or the testimonial post type is set up. Which plugin are you using for the testimonials?

    Thread Starter fregia

    (@fregia)

    Thanks…..I am using Easy Testimonials. I have contacted them also but have not heard anything back yet.

    Plugin Author Mikko Saari

    (@msaari)

    I just tested this on my site, and if I make Relevanssi index the post type “testimonial” and rebuild the index, the testimonials show up in search results without problems.

    Thread Starter fregia

    (@fregia)

    I have done all you suggested and it is still not picking them up! I am at a loss……

    Plugin Author Mikko Saari

    (@msaari)

    If you uncheck the “testimonial” from the list of post types to index and rebuild the index, does the number of posts in the index (on top of the Relevanssi settings page) go down? If you then check the “testimonial” post type and rebuild the index, does it go up?

    If this test does what is expected, then indexing the testimonials works and the problem is in the search.

Viewing 10 replies - 1 through 10 (of 10 total)
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