not showing coming soon page

Hello,

Should not be an issue if you use the plugin on another website. You can install the Free version on multiple sites. You might want to try these troubleshooting procedures: https://www.seedprod.com/docs/troubleshooting/

Best Regards,

Hi I am new to Seedprod and am having a few issues getting it to be visable.
I have created a Coming soon page which is ‘active’ and is published.
I can see it if I press the ‘see live page’ button via the plugin and it looks great. Just that if I try and view it on another device or browser I get a blank page.

It is showing as published in the WP dashboard.
I have emptied the cache with my hosting and in my browser and in WP with Litespeed.

Does anyone have any pointers at all?
Many thanks

Matthew

@yogamath Can you share the site URL? Thanks,

https://www.yogainchorlton.co.uk

Thanks!

@yogamath Thank you. You can try our troubleshooting procedures here: https://www.seedprod.com/docs/troubleshooting/

If still not working, you may need to try disabling plugins to check the culprit. There seems to have a conflict with your plugins.

Best Regards,

Thanks @franz1989
I’ve tried all of the trouble shooting points and have not got a result but I will try the plugins now.

Cheers

@yogamath No problem. Make sure to clear your site cache for the changes to take effect on your end. Best Regards,

Ive disabled all my plugins and it’s still showing me a blank. Ive cleared the browser cache, the hosting cache and WP cache : (

@yogamath Your site is being cached.

• This reply was modified 3 years, 8 months ago by franz1989.

@yogamath I have checked the site and it is being cached. See screenshot: https://d.pr/ez38zP

You can contact your host and request to clear your site cache or request to exclude SeedProd from being cached.

### Begin System Info ###

— SeedProd Info

— Site Info

Site URL: https://yogainchorlton.co.uk/wp
Home URL: https://yogainchorlton.co.uk
Multisite: No

— WordPress Configuration

Version: 5.7.2
Language: en_US
Permalink Structure: /%postname%/
Active Theme: GeneratePress 3.0.3
Show On Front: posts
ABSPATH: /var/www/vhosts/yogainchorlton.co.uk/httpdocs/wp/
Table Prefix: Length: 3 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 255M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed

— WordPress Uploads/Constants

WP_CONTENT_DIR: /var/www/vhosts/yogainchorlton.co.uk/httpdocs/wp-content
WP_CONTENT_URL: https://yogainchorlton.co.uk/wp-content
UPLOADS: Not set
wp_uploads_dir() path: /var/www/vhosts/yogainchorlton.co.uk/httpdocs/wp-content/uploads/2021/07
wp_uploads_dir() url: https://yogainchorlton.co.uk/wp-content/uploads/2021/07
wp_uploads_dir() basedir: /var/www/vhosts/yogainchorlton.co.uk/httpdocs/wp-content/uploads
wp_uploads_dir() baseurl: https://yogainchorlton.co.uk/wp-content/uploads

— WordPress Active Plugins

Akismet Anti-Spam: 4.1.9
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: 6.2.5
Hosting Tools: 2.4.1

— WordPress Inactive Plugins

Elementor: 3.2.5
GP Premium: 2.0.2
LiteSpeed Cache: 3.6.4
WP Fingerprint: 2.1.2
WP Notification Center: 1.0.1

— Webserver Configuration

PHP Version: 7.4.20
MySQL Version: 5.5.5
Webserver Info: nginx/1.21.0

— PHP Configuration

Memory Limit: 255M
Upload Max Size: 128M
Post Max Size: 128M
Upload Max Filesize: 128M
Time Limit: 180
Max Input Vars: 3000
Display Errors: N/A

— PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed

— Session Configuration

Session: Disabled

### End System Info ###

@yogamath Please check my reply above.

The site is being cached. See screenshot: https://d.pr/ez38zP

You can contact your host and request to clear your site cache or request to exclude SeedProd from being cached.

Is it the host cache that needs clearing then?
I do have access to a button in my admin that allows me to clear it and I have done this twice now.
I will ask them but I’m a bit confused as to what happens next.
I think i’m tireed as I spent all afternoon on this.

Thanks for your help.

OK what difference does it make if I exclude Seedprod from the cache?

@yogamath It will help us check the changes that you have made in an instant. If the server keeps on caching the page, we need to wait more time for the changes to take effect.

Best Regards,