Not showing My account page

Hi there,

Thank you for getting in touch. I’ll take a look at this for you, you should be able to visit the account page as you say.

I’ll take a look and get back to you, thank you.

Thanks. Waiting for your reply.

Hi, could you please export the data that is stored on your site using this plugin?
https://github.com/Freemius/freemius-fixer/archive/refs/heads/master.zip

This should help to debug the issue.

Hi, it’s been a while without a response so I’m going to mark this as resolved. If you still have issues, please open a new support ticket, thank you.