Not Showing Negotiated Rates

  • Resolved vieves21

    (@vieves21)


    8 months, 2 weeks ago

    Hi, I have a website that switched over to UPS and the rates on our website are a lot higher than those we are getting to ship. One order was charged $36.06 but the actual shipping cost was $15.30. (25” x 25” x 5”)?(12 lbs) (Shipped from 46550 to 30533). When I pull the debug info, I don’t see anything about our negotiated rates. Is that what is happening to make such a drastic difference? Is there something else I need to adjust? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter vieves21

    (@vieves21)

    THE REQUEST:

    { “RateRequest”: { “Shipment”: { “Service”: [], “ShipFrom”: { “Address”: { “AddressLine1”: “13269 N 700 W”, “City”: “Nappanee”, “CountryCode”: “US”, “PostalCode”: “46550”, “StateProvinceCode”: “IN” } }, “ShipTo”: { “Address”: { “CountryCode”: “US”, “PostalCode”: “30533”, “StateProvinceCode”: “GA” } }, “Shipper”: { “Address”: { “AddressLine1”: “13269 N 700 W”, “City”: “Nappanee”, “CountryCode”: “US”, “PostalCode”: “46550”, “StateProvinceCode”: “IN” }, “ShipperNumber”: “7Y9652” }, “Package”: [ { “PackageWeight”: { “UnitOfMeasurement”: { “Code”: “LBS” }, “Weight”: “12” }, “PackagingType”: { “Code”: “02” } } ] } } }

    THE RESPONSE:

    { “RateResponse”: { “Response”: { “ResponseStatus”: { “Code”: “1”, “Description”: “Success” }, “Alert”: [ { “Code”: “110971”, “Description”: “Your invoice may vary from the displayed reference rates” } ], “TransactionReference”: { “CustomerContext”: “Octolize Plugin”, “TransactionIdentifier”: “xwssoas183m7gTtSZSpbJk” } }, “RatedShipment”: [ { “Service”: { “Code”: “01”, “Description”: “” }, “RatedShipmentAlert”: { “Code”: “110971”, “Description”: “Your invoice may vary from the displayed reference rates” }, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” }, “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “50.21” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “50.21” }, “GuaranteedDelivery”: { “BusinessDaysInTransit”: “1”, “DeliveryByTime”: “12:00 Noon” }, “RatedPackage”: { “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “50.21” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “50.21” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “50.21” }, “Weight”: “12.0”, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” } } }, { “Service”: { “Code”: “02”, “Description”: “” }, “RatedShipmentAlert”: { “Code”: “110971”, “Description”: “Your invoice may vary from the displayed reference rates” }, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” }, “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “25.39” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “25.39” }, “GuaranteedDelivery”: { “BusinessDaysInTransit”: “2” }, “RatedPackage”: { “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “25.39” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “25.39” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “25.39” }, “Weight”: “12.0”, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” } } }, { “Service”: { “Code”: “03”, “Description”: “” }, “RatedShipmentAlert”: { “Code”: “110971”, “Description”: “Your invoice may vary from the displayed reference rates” }, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” }, “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “11.95” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “11.95” }, “RatedPackage”: { “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “11.95” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “11.95” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “11.95” }, “Weight”: “12.0”, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” } } }, { “Service”: { “Code”: “12”, “Description”: “” }, “RatedShipmentAlert”: { “Code”: “110971”, “Description”: “Your invoice may vary from the displayed reference rates” }, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” }, “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “19.68” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “19.68” }, “GuaranteedDelivery”: { “BusinessDaysInTransit”: “3” }, “RatedPackage”: { “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “19.68” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “19.68” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “19.68” }, “Weight”: “12.0”, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” } } }, { “Service”: { “Code”: “13”, “Description”: “” }, “RatedShipmentAlert”: { “Code”: “110971”, “Description”: “Your invoice may vary from the displayed reference rates” }, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” }, “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “48.70” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “48.70” }, “GuaranteedDelivery”: { “BusinessDaysInTransit”: “1”, “DeliveryByTime”: “4:30 P.M.” }, “RatedPackage”: { “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “48.70” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “48.70” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “48.70” }, “Weight”: “12.0”, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” } } }, { “Service”: { “Code”: “14”, “Description”: “” }, “RatedShipmentAlert”: { “Code”: “110971”, “Description”: “Your invoice may vary from the displayed reference rates” }, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” }, “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “80.21” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “80.21” }, “GuaranteedDelivery”: { “BusinessDaysInTransit”: “1”, “DeliveryByTime”: “10:00 A.M.” }, “RatedPackage”: { “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “80.21” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “80.21” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “80.21” }, “Weight”: “12.0”, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” } } }, { “Service”: { “Code”: “59”, “Description”: “” }, “RatedShipmentAlert”: { “Code”: “110971”, “Description”: “Your invoice may vary from the displayed reference rates” }, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” }, “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “36.06” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “36.06” }, “GuaranteedDelivery”: { “BusinessDaysInTransit”: “2”, “DeliveryByTime”: “12:00 Noon” }, “RatedPackage”: { “TransportationCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “36.06” }, “BaseServiceCharge”: { “CurrencyCode”: “USD”, “MonetaryValue”: “36.06” }, “ServiceOptionsCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “0.00” }, “TotalCharges”: { “CurrencyCode”: “USD”, “MonetaryValue”: “36.06” }, “Weight”: “12.0”, “BillingWeight”: { “UnitOfMeasurement”: { “Code”: “LBS”, “Description”: “Pounds” }, “Weight”: “12.0” } } } ] } }

    Plugin Support WojtekPS

    (@wojtekpyrgies)

    Hi @vieves21,
    Thanks for reaching us.

    Do you have the Negotiated Rates option enabled in your UPS shipping method window?

    Regards,

    Wojtek

    Plugin Support lusp

    (@lusp)

    Since there are no further inquiries concerning this case, I’m marking this thread as resolved.

    Kind regards,
    Luke

Viewing 3 replies - 1 through 3 (of 3 total)
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